Velona Needlecraft

How to Order from
Velona Needlecraft


RETAIL STORE:

Velona Needlecraft
22435 La Palma Avenue
Yorba Linda, CA 92887
Telephone: 714-692-2286
Fax: 800-675-7015
E-mail:
 
Directions and store hours


INTERNET AND MAIL ORDERING:

1. Place your order
is best but you may also call, write or fax your order.
Be sure to include product numbers, descriptions and colors (if applicable), and any free items per our specials.
2. Add shipping & handling
Shipping and handling is difficult to estimate due to the different sizes and weights of various merchandise ($200 in angora weighs far less than $200 in books). We ship by verifiable and/or insured and/or trackable means only whereby the shipping rate varies according to the shipping destination and weight, the type of safer shipping service the customer wishes and based on the current multiple service level rates of the post office and/or time sensitive delivery carriers. On certain packages, the post office's "flat rate" containers are best and additional item shipping charges may be nil but there is still a small handling charge per item and the contents must fit inside the post office's container. We will be happy to estimate a prospective order, or we will charge fairly upon assembling the order. International and air freight orders are higher.
3. Add sales tax for California destinations
California orders must add appropriate sales tax.
4. Payment must be in U.S. funds.
We accept checks, American Express, Optima, VISA, MasterCard, and Discover Card. We also accept PayPal on-line payments, however please do not send us PayPal payments until we confirm your items are in stock and until we give you the order total. (If you prefer, you may fax or call us with your credit card number.) Sorry, no C.O.D. orders.
5. Please provide complete shipping address information including telephone numbers!
Be sure to include your complete shipping address, telephone number, email address, and if using a credit card, please include your credit card billing address.


NOTICE:

Velona Needlecraft
22435 La Palm Avenue
Yorba Linda, CA 92887 U.S.A.
Tel. (714) 692-2286
www.velona.com